These case studies derive from our experiences with clients over the last 10 years. To protect our clients’ confidentiality we have altered details and created composite scenarios.
Implementing a safety system at a new mine
Problem:
Our client needed to develop a risk-based safety management system for a new mine. In particular, they wanted to ensure that risk based safety management would be embedded into the mine’s structure and culture from day one.
Insight:
We helped the management team develop and document a system for identifying, assessing and controlling risks across the mine. We made sure that this model was aligned with safety legislation and tightly integrated into the structure of the organisation. Then we identified the accountabilities and competencies required in every operational role to put the system into practice.
We then worked with key stakeholders to identify and develop all the safety documents for the new system and make them available to all employees on the computer network. This included organising all safety documents into a common structure and designing a process for continuing to develop new safety documents and change existing ones as needed.
With the new system fully documented, we helped to develop and implement a strategy for clearly communicating the new system to all employees and contractors, and training them to work within it.
Outcomes:
The new safety management system was so tightly integrated with every aspect of the mine’s operation that it very quickly became ‘the way we do things around here’. From the moment of induction onwards what each employee and contractor needed to do to work safely was made explicitly clear and built into the accountabilities for their role.